We Guarantee Your Total SatisfactionAt Costless Vitamins, we Guarantee Your Total Satisfaction!
Our 6-Star Guarantee makes it
easy, convenient, and safe for you to shop at CostlessVitamins.com 24 hours
a day, seven days a week. We guarantee the finest quality, selection,
service, and lowest prices available online today.
1. Lowest Price Guarantee
CostlessVitamins.com offers vitamins, supplements & herbs at or below
the lowest possible prices, with no minimums, no memberships and no hidden
charges! If
you find the same item for less, contact us with the website and we'll beat
that price...Guaranteed!
2.
Selection
CostlessVitamins.com has one of the largest selections of vitamin supplements
available anywhere. If we don’t have a vitamin supplement product you are looking
for, we’ll search for that item, or a comparable product and will try
to make it available to you at significant savings!
3. Security and Privacy
CostlessVitamins.com guarantees you a safe, secure online shopping experience.
At CostlessVitamins.com you will never have to worry about safety. We
recommend that you use version 4.0 or higher for either Microsoft Internet
Explorer or Netscape Communicator/Navigator
for your web browser. If you are using one of these browsers (and are not
using a proxy server) all transactions are fully encrypted and secure via
Secure Sockets Layer (SSL).
4. Privacy
When you contact us and provide information, your
IP address may be used to help diagnose problems with our server and to administer
our Web site. Additionally, and more importantly, your IP address is used
to help identify you and your shopping cart and to gather broad demographic
information so that we may better serve you, our valued customer. Costless
Vitamins will never sell, rent or otherwise distribute your IP address to
any other company or organization.
Occasionally you may be asked to provide us with
some sensitive information to give us contact information (like your name,
contact phone number and email address) and financial information (like your
credit card number, credit card billing address and credit card expiration
date.). This information is needed when you place an online order with Costless
Vitamins. The information we collect from you is used principally for the
purpose of processing your order, billing you for products and services and
servicing your account. Additionally, we use customer contact information
to send you information about our company. Users may opt-out of receiving
future mailings; see the choice/opt-out section below.
5. Guarantee and Service
If for any reason you are unhappy with
any product you have purchased from us, you may return it for a full refund
(less shipping and handling). We offer a 24-hour
response time (Monday through Friday) on all of your e-mail requests. Our specially-trained
staff is available via our toll-free number (800) 578-5939 or by email at customerservice@earthtrade.com
6. Returns
If for any reason you are unhappy with any product you
have purchased from us, you may return it for a full merchandise credit (less
shipping and handling). Only one opened package of any product is eligible for
return. All others of the same product must be in a factory sealed container
for merchandise credit. You are covered by this unconditional satisfaction policy
for a full 30 days from your date of purchase. Please e-mail us at customerservice@earthtrade.com
or call us (800) 578-5939 within 30 days of the shipment date to receive authorization
and return instructions.
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